About Us
Our Mission
For over 30 years, BERMANFALK has paired manufacturing expertise with renowned quality to deliver an unrivaled experience in custom hospitality furniture. With a passion for bringing bold ideas to life, a foundation of integrity, and deep pride in our work, our mission is to give clients the creative freedom to design while making the process entirely seamless from concept through to installation. As a dedicated partner, we provide dependable and informed project management to successfully furnish thousands of hotel rooms globally.
Behind the Brand
Building on a legacy that began in the 1980s, founders Gary Berman and Paul Falk officially launched the BERMANFALK brand in 2002. Driven to redefine hospitality manufacturing, in 2007 these two savvy entrepreneurs transitioned to a global manufacturing model, scaling production while maintaining strict Canadian quality standards. Relying on the principles of design excellence and strong relationships, the company quickly became a trusted partner for top global hospitality brands.
Now led by second-generation owners Aaron and Daniel Berman, the company continues to thrive alongside a talented global team. While our reach has expanded across international offices, our core focus remains the same: delivering exceptional quality through a collaborative, client-first approach.
Read the full article to discover the history and defining moments behind our brand.
Custom designs require custom solutions. Transforming hotel spaces into extraordinary guest experiences requires a highly collaborative process. Everything we produce at BERMANFALK is entirely custom and engineered to balance intricate design with commercial durability.
Our manufacturing capabilities go far beyond casegoods and seating; we develop custom hardware, specialized finishes, millwork integrations, and an array of diverse techniques to solve unique design challenges. To streamline specification, we offer an extensive standard finish library, with every option fully customizable to your mood board.
Since every project is unique, we work with a vast selection of materials and leverage MindClick’s rating system to deliver sustainably responsible solutions. Every piece is backed by strict quality control checkpoints and proactive timeline tracking, ensuring your project delivers exactly as envisioned and is built to last.
Headquartered in Canada, BERMANFALK operates globally with offices in the United States, Vietnam, and the United Kingdom. This international footprint allows us to build a specialized and highly skilled team of professionals working across more than 14 different countries.
While we utilize trusted global manufacturing partners, our own on-the-ground teams directly oversee every stage of production in Asia. Operating as one unified internal team ensures everyone is aligned on the same standards to seamlessly execute hospitality projects on a large scale.
As we continue to expand, our dedicated sales representatives are positioned across North America, the UK, and the EU to provide localized, face-to-face support wherever your project takes you.
Connect with your local representative to get started on your next project.
At the core of our partnership is a simple commitment: we care about the success of your project just as much as you do. We understand the complexities of bringing a hospitality space to life, which is why we collaborate closely with your team to protect your design intent while respecting your budget and timeline.
For us, being a reliable partner means anticipating engineering challenges early, yet always remaining ready to pivot with immediate solutions. We aim to redefine what you expect from a manufacturing partner and exceed your expectations.
Our custom furniture is built for commercial durability, ensuring it withstands high guest turnover and looks stunning for years. Ultimately, our process provides the precision and peace of mind you deserve. When you work with BERMANFALK, you partner with a team ready to do whatever it takes to deliver on our promise and get those heads in beds.
Our Process
Establishing the Scope
Tell us about your project
To kick things off, we jump right into the vision—capturing mood boards and spec packages, sharing relevant portfolio examples, troubleshooting potential design challenges, gathering control samples to refine finishes early, and mapping out preliminary pricing.
Refining the Cost
Confirm pricing and production schedule
By leveraging our factory portfolio, we secure competitive pricing on goods, ensuring materials and manufacturing techniques are aligned to your budget. The final quotation and purchase order outlines all item variations, quantities, and a production schedule tailored to your timeline.
Preparing for Production
Approve drawings and finishes
Each piece is translated into detailed shop drawings and value-engineered with our factories to guarantee precision in scaling, stability, function, comfort, and quality. Our Project Management team coordinates the drawing and finish approvals, COM shipments, and any additional customization requests, ensuring the project remains on schedule and true to the vision.
Executing the Vision
Follow along as we build
The project advances into manufacturing, where factory questions are resolved in real time for uninterrupted progress. Throughout production, your dedicated project manager provides honest and consistent updates, while our Quality Control team oversees the entire process to guarantee every piece meets our strict construction standards and exact specifications.
Navigating the Logistics
Prepare for delivery!
Our in-house logistics team coordinates the most efficient transportation route based on your deadlines and site readiness. We actively track your shipment in real time, managing container availability and completion dates to keep everything on schedule. When helpful, staged deliveries are utilized to reduce handling and minimize warehousing costs.
Installing the Spaces
Welcome your first guests
We coordinate installation with you and the hotel to prevent guest disruption. Every project includes a complimentary model room installation to optimize assembly and streamline production hardware. Briefed with all project documentation in advance, our field and warranty team provides on-site expertise and a direct line to our Directors to resolve any adjustments on the spot.Our Core Values
We create a space built on trust and authenticity for our team, to consistently execute for the betterment of the company and our customers.
We provide an environment that is respectful and diverse that encourages and fosters employee potential and well-being.
We are dedicated to a workplace that exceeds customer expectations, while delivering value and innovative solutions.
We are tenacious about delivering results day in and day out. Excellence isn’t just a goal; it’s a habit.
We consistently produce work we are proud of while striving for constant improvement.
Properties & Partnerships
We partner with the industry’s top designers, hoteliers, and procurement teams to bring world-class spaces to life. Blending exceptional craftsmanship with a client-first approach, we are a trusted custom manufacturer for leading hospitality brands globally. Our custom casegoods and seating are featured in premier 3-to-5-star properties globally, from boutique gems to major brands like Marriott, Hyatt, Hilton, IHG, and Accor. Whether honoring the sustainability mission of 1 Hotels, or the rich history of 100+ year old properties, we collaborate closely with design teams to bring their unique visions to life.
Explore our projects page to view our most recent hotel openings.
